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Support Coordination

ACS (Aussie Care Services) offers Support Coordination as part of their services under the NDIS (National Disability Insurance Scheme), it means they provide specialised assistance to help participants manage and implement their NDIS plans effectively. Here’s what you can typically expect from ACS in terms of Support Coordination:

What ACS Provides with Support Coordination

  1. Understanding Your NDIS Plan:

    • Plan Explanation: ACS will help you understand the details of your NDIS plan, including the funding categories, your goals, and how to utilise your plan effectively.
    • Goal Alignment: They work with you to ensure your plan’s supports align with your personal goals and needs.

  2. Finding and Connecting with Service Providers:

    • Provider Matching: ACS will assist you in finding suitable service providers that match your needs, whether for therapy, personal care, or other supports.
    • Service Coordination: They facilitate communication and coordination with these providers to ensure that services are delivered as planned.

  3. Coordinating Supports:

    • Scheduling and Organising: ACS helps with scheduling services, managing appointments, and ensuring that all supports are integrated smoothly.
    • Support Management: They assist in managing multiple supports and services to ensure they work cohesively.

  4. Monitoring and Reviewing:

    • Progress Tracking: Regularly monitor the effectiveness of the services and supports provided, ensuring they meet your expectations and needs.
    • Plan Adjustments: Assist with reviewing and adjusting your NDIS plan as necessary to accommodate changes in your needs or goals.

  5. Problem-Solving and Advocacy:

    • Issue Resolution: Help address any issues or conflicts with service providers or within the support system.
    • Advocacy: Advocate on your behalf to ensure you receive the appropriate services and supports.

  6. Capacity Building:

    • Skill Development: Provide support to help you build skills for managing your supports independently in the future.
    • Empowerment: Encourage and empower you to make informed decisions about your supports and services.